Learners working with laptops and notebooks in a focused study environment

Terms and Conditions

The terms that apply when you use SmartPrepX to learn, practise and prepare, every day of the year.

Terms and Conditions

Welcome to SmartPrepX. These Terms and Conditions ("Terms") govern your access to and use of the SmartPrepX platform, website, applications and services (collectively, the "Service"). By registering for or using SmartPrepX, you agree to these Terms. If you do not agree, please do not use the Service.

1. Eligibility & Accounts

  • SmartPrepX is intended for students preparing for board examinations. Users below the age of majority should use the Service with the consent and supervision of a parent or guardian.
  • You agree to provide accurate, complete information when creating your account and to keep it up to date.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
  • One account is intended for use by a single student. Sharing accounts may result in suspension.

2. Use of the Service

SmartPrepX grants you a personal, limited, non-exclusive, non-transferable right to access the Service for your own educational use. You agree not to:

  • Copy, record, download, scrape, resell or redistribute any questions, assessments, past papers or other content.
  • Share your account or paid content with others.
  • Attempt to disrupt, reverse-engineer, hack or gain unauthorised access to the Service.
  • Use bots, emulators, VPN/device manipulation or any other automated or deceptive method to repeatedly claim rewarded ads, credits, discounts or entitlements.
  • Use the Service for any unlawful purpose or in any way that harms SmartPrepX or other users.

3. Subscriptions, Plans & Payments

  • SmartPrepX offers three subscription plans: Basic, Standard and Premium. Each plan has different access limits, features and pricing.
  • Basic and Standard plan users may see ads while using the Service.
  • Premium gives full access to available learning features, including unrestricted practice where offered by the plan, past papers, assessment features, question suggestions and an ad-free experience.
  • Plan prices, billing cycles and durations are shown at the time of purchase. Paid features are unlocked only while your subscription is active.
  • Only one subscription plan is active per user at a time. Subscribing to a new plan replaces your previous active plan.
  • Where available, you may pay by manual bank transfer: select a listed bank account, make the payment, and upload your payment receipt for review. Access to the plan is granted only after our team verifies the payment; submitting a false, altered or duplicate receipt may result in payment rejection and account suspension.
  • From time to time, SmartPrepX may offer limited-time discount offers on subscription plans. Offers are shown at our discretion, may be limited in number or frequency, are not guaranteed to any specific user, and cannot be combined with other offers unless stated.
  • Unless stated otherwise, subscription fees are non-refundable once access has been granted. We may change plan features or pricing, with reasonable notice for active subscribers.

4. Ads, Notifications & App Features

  • Ads help support Basic and Standard access. Ad availability, placement and format may change over time.
  • Premium users receive an ad-free plan while their Premium subscription remains active.
  • SmartPrepX may send push notifications for learning reminders, announcements, account updates, subscription activity and other service messages. You can manage notification permissions through your app or device settings.
  • Speech-to-text may be available for short-question answers. You are responsible for reviewing the converted text before submitting your answer.
  • Assessment history for MCQs and short questions is provided to help you review past attempts, results and progress.

5. Rewards, Credits & Rewarded Ads

  • SmartPrepX may let you watch rewarded video ads to earn AI credits, temporary ad-free access or other entitlements defined from time to time. Available rewards, amounts and eligibility may change at our discretion.
  • Credits and entitlements have no cash value, are non-transferable and cannot be exchanged, sold or redeemed for money.
  • Plan-based daily credit allowances reset periodically and do not roll over; bonus credits earned from ads, promotions or referrals do not expire unless stated otherwise, but may be forfeited if your account is suspended or terminated for violating these Terms.
  • We use automated verification to confirm a rewarded ad was genuinely watched before crediting your account. Attempting to fake, replay or manipulate ad completions may result in forfeiture of credits and suspension of your account.
  • We may adjust, correct or reverse a credit or entitlement in your account where it was granted in error or as a result of fraud or abuse.

6. AI Learning Assistant

  • SmartPrepX may offer an AI Learning Assistant, including AI tutoring/chat, AI-generated practice quizzes and notes, and AI-based grading of short-question answers, powered by third-party AI providers.
  • AI-generated content and AI-assigned grades are provided for practice and guidance only. They may occasionally be incomplete, inaccurate or not perfectly aligned with your board's marking scheme, and do not represent an official result from any examination board.
  • You should not treat AI-generated explanations or grades as a substitute for your textbook, teacher or official board guidance, and should independently verify important information before relying on it.
  • Use of AI Learning Assistant features may be subject to daily or plan-based usage limits, and we may change, limit or discontinue these features, or the third-party providers used, at any time.
  • Do not submit content through the AI Learning Assistant that is unlawful, abusive, infringing or that discloses another person's personal information without their consent.

7. Question Suggestions

  • Premium users may submit question suggestions where this feature is available.
  • Suggestions must be original, accurate to the best of your knowledge and related to the relevant syllabus, subject or chapter.
  • By submitting a suggestion, you allow SmartPrepX to review, edit, approve, reject, publish or use it to improve the question bank without any payment or separate approval.
  • You must not submit content that is copied, misleading, unlawful, abusive or infringes another person's rights.

8. Content & Intellectual Property

All content on SmartPrepX — including questions, answers, assessments, past papers, AI-generated materials, text, design, logos and software — is owned by or licensed to SmartPrepX and is protected by intellectual property laws. You may not use our content or branding except as expressly allowed by these Terms.

9. Educational Disclaimer

SmartPrepX is a preparation and practice tool. While our content is carefully prepared and aligned with provincial board curricula, we do not guarantee any specific examination result, grade or outcome. This applies equally to AI-generated content, explanations and grading, which are provided as a study aid only. SmartPrepX is not affiliated with, endorsed by, or an official representative of any examination board.

10. Availability

We work hard to keep SmartPrepX available and reliable, but we do not guarantee uninterrupted access. The Service, including ads, rewards and AI Learning Assistant features which may depend on third-party providers, may occasionally be unavailable due to maintenance, updates or factors beyond our control.

11. Suspension & Termination

We may suspend or terminate your account if you violate these Terms, misuse the Service, abuse the rewards/credits system, submit fraudulent payment proof, or engage in other fraudulent or harmful activity. You may stop using the Service and request account closure at any time.

12. Limitation of Liability

To the maximum extent permitted by law, SmartPrepX shall not be liable for any indirect, incidental or consequential damages arising from your use of, or inability to use, the Service, including reliance on AI-generated content or grading. The Service is provided on an "as is" and "as available" basis.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the version and published date below. Continued use of SmartPrepX after changes take effect constitutes acceptance of the revised Terms.

14. Contact Us

For any questions about these Terms, please contact us through the in-app Help & Feedback section or at info@smartprepx.com.

Available on

Build your learning routine, practise with purpose and keep your progress moving wherever the day takes you.

QR code to download SmartPrepX

Scan to downloadPoint your phone camera at the code.